Your Privacy Matters
We're committed to protecting your data and being transparent about how we use it.
Last updated: January 1, 2024
At StayClouds ("we", "our", or "us"), we understand that privacy is important to you. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management system and related services.
By using StayClouds, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the service.
- •Account information (name, email, phone number)
- •Property details and booking data
- •Usage data and analytics
- •Payment information (processed securely through third-party providers)
- •Communication preferences and support interactions
- •256-bit SSL encryption for all data transmission
- •Bank-level security standards
- •Regular security audits and penetration testing
- •PCI-DSS compliance for payment processing
- •Restricted access with role-based permissions
- •Provide and improve our services
- •Process bookings and payments
- •Send important system updates and notifications
- •Provide customer support
- •Analyze usage patterns to enhance features
- •Access your personal data anytime
- •Request data correction or deletion
- •Export your data in standard formats
- •Opt-out of marketing communications
- •Control cookie preferences
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- •With your consent or at your direction
- •To comply with legal obligations
- •With service providers who help us operate our business
- •To protect our rights and prevent fraud
We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When data is no longer needed, we either delete or anonymize it. Specific retention periods vary based on the type of data and legal requirements.
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@stayclouds.com
Address: StayClouds, First Floor 96C main Road, Vailankani, Tamil Nadu 611111, India
Phone: +91 7293172932
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice through email or in-app notifications.